Disclosure Terms & Conditions

Use of the 49er ID Card

·   The cardholder agrees that the 49er ID Card is the property of UNC Charlotte, and can be confiscated from bearer as a result of inappropriate conduct or abuse.  Use of the 49er ID Card is subject to all terms, conditions, rules, and regulations.

·    You must present your 49er ID Card at the time of use in order to obtain services.  Your card and related accounts are non‑transferable; any misuse or illegal transactions can result in privilege suspension.  Except as provided below, you are responsible for the usage of your card.

49er Account

·   The 49er Account, a discretionary spending debit account, is a non-required  account of pre‑deposited funds accessed by the cardholder for products and services.  This account should not be confused with the Optional Dining Account provided by the Dining Services contractor.

·   49er Accounts will be activated automatically upon receipt of an initial deposit (no maximum limit) by cash, check or credit card. If the card holder's deposit check is returned for non-payment, a $20.00 charge will be assessed on the cards holder's account and the account will be automatically suspended. The account will not be reactivated until NSF check is reconciled and all appropriate bank NSF fees have been reimbursed to the university.

·    After initial activation, additional deposits may be made at the 49er card office, the ID/Dining Services Office, at any of the four Value Transfer Station (VTS) and at the 49er Card Online website. VTS's accept cash only and do not give change.

 .   These funds shall be applied against amounts debited to your 49er Account for goods and services purchased at points of sale. There is no daily limit on the number of purchases that may be made and debited to the account provided funds are available. The Cardholder understands and agrees the 49er ID Card is not a credit card, nor can it be used to obtain cash or cash advances from the account under any circumstances. 

·    Statements of account may be obtained at the Cardholder’s request at the 49er Card Office or via the 49er Card Online website.  Statements will not be issued at the 49er Card Office to third parties without written consent from the Cardholder.  Parents with students under the age of 18 may request their student’s statements. 

Procedures for Lost, Stolen, or Replacement Cards

·    You may suspend you lost or stolen card online 24/7 at 49er Card Online.

·    Report immediately any lost or stolen card or unauthorized card use, in person or by phone, to the Cone University Center ID Office at (704) 687-2216 or to the 49er Card Office at (704) 687-7337, Monday through Friday, 8:00am – 5:00pm.  After hours, you may contact Police and Public Safety at (704) 687-2200.  You may go to the Cone University Center ID Office or the Meal Plans/49er Card Office to have card unsuspended if it is later found or to purchase a new card.

·   Temporary Cards may be issued at no cost and may be used for seven (7) days, after which the cards must be returned and new card may be purchased for $10.00.

·    The cardholder is responsible for all usage of the card prior to proper notification to the ID Office, 49er Card Office or Police and Public Safety. 

·    There is a $10.00 replacement fee for the first lost or damaged card. If card is stolen, bring copy of Police Report for free replacement card.

Closing Accounts, Refunds, Returns

·    Upon official withdrawal/graduation or termination of employment from the University, the Cardholder may request his/her account be closed.  There will be a $5.00 processing fee withheld from all refunds.  The request must be made in writing to the 49er Card Office or in person at the 49er Card Office.  All debts on the Cardholder’s account with the Student Accounts Office must be satisfied prior to a check being processed for a refund.  Any negative 49er Account balances will be charged to the cardholders Student Account, or billed directly to the Cardholder. 

·    Inactive accounts, accounts that remain inactive for a period of six (6) months will be charged a $1.00 per month inactivity fee for each inactive month thereafter.  Inactivity fees will be deposited to the 49er ID Card operating account to offset costs incurred to operate the 49er ID Card System 

Merchandise Refunds

·    Merchandise will be accepted for return according to the return policy where the goods and services were purchased.  Cash refunds will not be made for returned merchandise purchased with a 49er ID Card.  A credit will be made to the 49er account for the amount of the return. 

·    The cardholder agrees to abide by all sales, regulations, policies and procedures as specified by the University and the 49er ID Card program.  Violations of such rules, regulations or procedures may result in cancellation of the cardholder’s privileges.  Further changes in terms and conditions regulating the use of the 49er ID Card and the 49er account will apply to all cards/accounts in use at that time and will supersede the terms and conditions in effect at the time the card/account was acquired. 

Documentation

·    If the point‑of‑sale terminal is equipped to provide a receipt, you will receive a receipt at the time of purchase.  It is the cardholder’s responsibility to ensure the receipt is correct. Always get a receipt! 

·    Activity statements can be generated upon request of the cardholder at the 49er Card Office. 

Disclosure of Accounting Information to Third Parties 

UNC Charlotte will disclose information to third parties about your account only: 

·     In order to comply with court orders or other applicable laws.

·     If the cardholder gives the 49er Card Office written permission.